What each kind of firm has to collect from a client

Six lists, one per industry, grouped by when you actually ask for each thing rather than dumped into one flat pack with one deadline. They are written to be used, printed or copied into whatever you already run. Where a requirement differs from one country to the next, the item says so instead of picking one country's rule and stating it as general.

Checklist

Travel agency — passenger documents

What a tour operator or travel agency collects for a departure, split across booking, visa processing and pre-departure.

Open the checklist For travel agencies
Checklist

Study abroad — student documents

The application pack, the offer and acceptance pack, and the visa lodgement pack, for an education agent or an institution.

Open the checklist For education providers
Checklist

Digital agency — client onboarding

Commercials, brand assets and access, and the page-by-page content a build actually needs before design starts.

Open the checklist For digital agencies
Checklist

Bookkeeping — monthly client documents

What a bookkeeper needs every month, what only arrives at period end, and the one-off pack collected at onboarding.

Open the checklist For accountants and bookkeepers
Checklist

Relocation — assignee documents

The assignee pack, the employer pack and the dependants pack for a work-pass case, kept on separate checklists.

Open the checklist For immigration and relocation firms
Checklist

Corporate secretarial — KYC documents

Director and shareholder identity documents, the corporate shareholder pack, and the annual refresh.

Open the checklist For corporate secretarial firms
How to use them

Four things that hold for all six lists

  • Ask for everything at once

    Including the items you will only sometimes need. A second request two days later reads as disorganised and resets whatever urgency the first one created.

  • Split by stage, not by document type

    Every list here is grouped by when you ask. A client can act on "the things we need to open your file" in one sitting. They cannot act on forty items with one deadline three months out.

  • One checklist per person, not per file

    A travelling family, a student and their sponsor, an assignee and their employer's HR contact: each of them holds different documents, and each should have their own list. Sharing one list across two people means each of them sees the other's documents.

  • Check the country's current rules, every time

    These lists flag what varies, but they are not the authority and cannot be. Requirements change, and the body assessing the file decides. Treat every list here as the starting point you adapt.

Collect any of them over WhatsApp

The list is the easy half

Knowing what to ask for takes an afternoon. Getting it back, complete and correct, is the part that eats the week. ChaseDocs turns any of these lists into a reusable template, sends one no-login link per person over WhatsApp or email, chases what is missing until it arrives, checks each upload on the way in, and files it into your own cloud storage.

From $29/month per firm. 7-day free trial, no card required.