Collect the whole KYC pack. Stop chasing five people for one company.

ChaseDocs is a document-collection tool for corporate secretarial firms and corporate service providers. You build the checklist once, send each director and shareholder their own no-login link over WhatsApp or email, and automated reminders chase them until it is done. AI checks every upload — right document, readable, complete, and whether the passport is still valid past the date you are filing against — and the documents land in your own cloud storage, not ours.

No to both. ChaseDocs submits nothing to any registry — there is no BizFile+ integration, no e-filing, and there will not be at this scope. It also does not manage registers, generate resolutions, track statutory deadlines or produce filings, so it sits alongside your practice system rather than replacing it. It does the one part those systems leave to email: getting the documents in, complete and legible, before you start preparing anything. The only integration is storage, which is where the uploads land.

No, and this is the most important thing to know before you trial it. There is no sanctions, PEP or adverse-media screening, no biometric or liveness check, no identity-verification vendor behind it, and no lookup against any register. The AI reads a document and tells you whether it is the right document, whether it is readable, whether anything is missing, and whether it is still valid against your date. It does not attest that the person is who they say they are, and it does not perform any part of your customer due diligence. If you are shopping for a CDD or screening platform, ChaseDocs is not one — it is the layer that gets the documents to you so you can do that work.

It helps with the document-collection part of your work, and nothing beyond it. ChaseDocs sends the request, chases it, checks what arrived, and keeps a timestamped record of who was asked for what and when each document landed — with the files themselves in your own cloud rather than ours. Everything the regime actually asks of you stays yours: your customer due diligence, your screening, your risk assessment, your record-keeping, the live video call where one is required, and every filing. Nothing here makes anyone compliant, and we would rather say so plainly than let you find out later. The facts about the Act on this page were read from ACRA’s own materials, with the date we read them attached.

Yes. Put the incorporation target date, the filing deadline or the refresh date on the request as its start date, and every passport uploaded against it is checked to still be valid at least six months past that date. One thing to be clear about: this is our own hygiene rule, not an ACRA requirement and not a regulatory threshold of any kind. It exists because a thin passport creates work you did not quote for. Six months past the date you set is the rule out of the box, with nothing to configure. A document that carries no expiry date at all — a Singapore NRIC, typically — simply comes back with no validity verdict, rather than a false pass.

Yes, and you should — a checklist belongs to exactly one contact. Each director, each shareholder and the corporate shareholder’s signatory gets their own, and you put them all on the same file as a group so you track them together on one row. That separation is worth having rather than working around: one director never sees another director’s NRIC or residential address, which on a file with unrelated shareholders is the correct default rather than an inconvenience. The same mechanism runs a batch — an annual KYC refresh across sixty existing clients is sixty links sent in one action, and it is on every plan including Solo.

Yes — save your refresh pack as a template, add the clients as a group, and every one of them gets their own checklist and link in a single action. One honest limitation: there is no recurring scheduler. Reminders after a send are automatic, but nothing re-issues the refresh next year on its own; starting the next cycle is a deliberate action you take, made about as light as it can be by a saved template plus a group.

PDFs, images (JPEG, PNG, WebP, HEIC), Word documents and Excel spreadsheets, up to 25 MB per file and up to 20 files against any one item. One boundary worth knowing in this vertical specifically: full AI verdicts come back on PDFs and on JPEG, PNG and WebP images. Word files, Excel spreadsheets and HEIC photos are accepted and stored, but flagged for a human to read rather than checked — and a director photographing their NRIC on an iPhone sends HEIC by default, so that upload gets through without a verdict.

You reject the item with a note saying what to fix — the number is cut off, the bill is out of date, it is the wrong page. When you have finished reviewing, one message goes out naming everything you sent back and carrying your note; there is one notice per review, not one per item, and nothing is sent when you accept. The item goes back on their list, the upload stays open so they can replace it, and it keeps counting as outstanding so the scheduled reminders keep chasing it. Accepting locks the item, so a document you have already cleared cannot quietly change before you prepare the file.

In your own cloud storage. Connect Google Drive and uploads route straight there, into the client folder your team already works from — ChaseDocs keeps the checklist, the verdict and a pointer to the file, never the document itself. A single encrypted copy is used for the AI check and deleted the moment it finishes. For a firm holding director identity documents and beneficial ownership records, that difference is the whole argument: your subprocessor does not hold your clients’ NRICs. If you would rather not connect storage on day one, a short-retention encrypted bucket is the zero-config fallback.

Passports, NRICs, residential addresses and beneficial ownership records are regulated personal data almost everywhere — PDPA in Singapore and Malaysia, GDPR in Europe, and equivalent laws elsewhere. ChaseDocs is built for that: files stay in your own cloud, every request uses a per-person access token, actions are recorded in an audit log you can view on the Firm plan, and you confirm you have permission to contact each person before the first message goes out, recorded with a timestamp. None of that satisfies an obligation on your behalf. Compliance is yours to own; this gives you the record to show for it.

Plans start at $29/month, billed in USD by card, with a 7-day free trial and no card required. Pricing is per firm, based on how many people you are collecting from at once — not per company and not per document. Counting is per person, so an incorporation with two directors and two shareholders counts as four.